ASQ Conference: Echo Musante & Hilldorfer Give Two Presentations

Baldrige winners outperformed the S&P index by 4 to 1 in eight out of ten years studied! Our Keynote Speaker will be Bob Stearns, CEO of “Powerful PotentialTM”, who will talk on the “Five Baldrige Strategies for Creating a Culture of Excellence”.

About our Keynote Speaker, Bob Stearns

We are very excited to announce our engagement of business excellence guru Bob Stearns as our 2016 Keynote Speaker. As CEO of “Powerful PotentialTM”, Bob has provided invaluable assistance to numerous client companies in their development of Performance Excellence cultures. Bob was the Architect and Leader of the Malcolm Baldrige National Quality Award Process for Medrad Inc. from 1995 to 2000.

In 1999 and 2000, Bob led Medrad, Inc. to the finals of the Award Process. Medrad won the Baldrige Award in 2003 and again in 2010. During its Baldrige journey, Medrad realized 15% annual growth in both sales and profitability every year for 20 years. He has served as a Senior Baldrige Examiner for the US Department of Commerce, and has received the Award for Excellence from the American Society for Training and Development.

Bob’s Keynote speech will focus on “Five Baldrige Strategies for Creating a Culture of Excellence”:

• Hardwire your Goals.
• Unleash Customer Loyalty.
• Cultivate Agility.
• Apply the 85% Rule.
• Inspire Ownership, Accountability, and Results.

Bob will also conduct a follow-up workshop immediately following his Keynote.
To learn more about Bob and “Powerful PotentialTM”, please visit his website at http://www.extraordinaryperformance.com.

We will also have 9 additional speakers who will address various aspects of pursuing, creating, and maintaining organizational excellence.

• Diane Bickford, Executive for Organizational Excellence, Center for Organ Recovery & Education (CORE) “Guiding the Way – Using the Baldrige Leadership Category to Create a Culture of Excellence”
• Brian Blackwell, Vice President Corporate Quality, Wabtec Corporation “The Wabtec Performance System”
• Michael Fortunato, Director of Clinical and Administrative Operations, Staunton Clinic/Heritage Valley Health System “Customer Friendly/Cost Effective Services for the Psychiatric Patient”
• Cassie Jodon, Quality Systems Manager, All-Clad Metalcrafters “How All-Clad is Working to Improve Quality through Employee Engagement”
• Walt Meyer, Statistician, Bechtel Marine Propulsion Corporation “No Recipe for Disaster”
• Anne Papinchak, Managing Director, Papinchak Consulting, LLC “Coaching: Essential for Performance Excellence”
• Lou Musante, Founder & Partner Emeritus, Echo Strategies “Doing Well by Doing Good: Sustainable Financial Performance Through Global Culture Leadership and Operational-Safety Excellence”
• Ben Hilldorfer, Research Manager, Echo Strategies “Catalyzing Operational Excellence Through Interval ‘Drip’ Learning”
• Vaishali Hegde, Group Leader Reliability and Compliance, Philips Respironics “The 5 Pillars of Philips Organizational Excellence”

For More information on the Abstracts and Bios of our speakers click HERE.

ASQ will be offering the following for attendees;

• Recertification Units for ASQ members
• Professional Development Hours